Cafeteria Associates (Overnight)
Job Description
Northern Light Eastern Maine Medical Center
Department: Cafeteria
Position is located: Northern Light Eastern Maine Medical Center
Work Type: Full Time
Hours Per Week: 36.00
Work Schedule: 7:00 PM to 5:30 AM
Summary:
The Cafeteria Foodservice Associate provides food and service to patients, cafeteria customers and catering customers at Northern Light Health. They prep food, run the cash register, set up/break down and deliver catering to requested functions.
Responsibilities:
High School Diploma/General Educational Development (GED)
Education
Department: Cafeteria
Position is located: Northern Light Eastern Maine Medical Center
Work Type: Full Time
Hours Per Week: 36.00
Work Schedule: 7:00 PM to 5:30 AM
Summary:
The Cafeteria Foodservice Associate provides food and service to patients, cafeteria customers and catering customers at Northern Light Health. They prep food, run the cash register, set up/break down and deliver catering to requested functions.
Responsibilities:
- Follows departmental policies and procedures.
- Is flexible with work schedule.
- Willingly accepts direction and performs other duties as assigned.
- Participates in the training of new hires.
- Area is stocked for the next shift.
- Provides excellent customer service--Seeks out customers in need of assistance, uses key words when helping customers. Engages customers with quick eye contact and a friendly smile, service is provided in a timely manner.
- Workstations are set up on time (Cafeteria, Kitchen).
- Encourages customers to complete customer satisfaction surveys.
- Actively participates in service recovery efforts.
- Prepares food for salad bar using recipes and following established rotations, keeps salad bar well stocked.
- Keeps floor swept, empties trash, stocks supply, makes coffee.
- Operates cash register, daily overages/shortages are within standards, writes daily menu and maintains weekly menu pricing book.
- Completes slicer duties according to standards and on time.
- Prepares items according to menu and standardized recipes.
- Returns catering carts/supplies to kitchen for cleaning and restocking.
- Prepares items for patient food service.
- Prepares, delivers, and sets up catering events according to guidelines in a timely manner. Event setup 15 minutes prior to start time of event, food presented in a pleasing manner.
- Communicates effectively with catering customers to assure customer satisfaction.
- Demonstrates knowledge of food safety and sanitation: hand hygiene and proper use of gloves; time/temperature principle; prevents cross contamination; labels and dates foods appropriately for safe storage, follows "use by" guidelines.
- Cleaning responsibilities: work area is cleaned and sanitized when finished with a task; completes daily/weekly/monthly cleaning lists; equipment used in food prep cleaned.
- Handles equipment safely and reports equipment malfunctions.
- Attends mandatory in services, completes ICare modules 2 weeks prior to evaluation.
- washes pots, pans, dishes, utensils etc.
- All overtime is approved by a supervisor.
- Assists in receiving and putting orders away. Rotates stock appropriately using "first in first out".
- Minimizes over production by following standardized recipes, production guides and using correct portion control.
- Participates in theme days and promotions.
- Encourages customers to use Quick Bite program.
High School Diploma/General Educational Development (GED)
Education
- Required High School Diploma/General Educational Development (GED)
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