Operations Coordinator/EMT-P
Job Description
The position of Operational Coordinator is seen as a critical support role allowing supervisors to focus on other strategic responsibilities in the daily management and operation of the service. As such, it is a selective position that requires self-discipline, the ability to solve problems, excellent interpersonal skills, and consistently high levels of integrity. The most successful Operational Coordinator will be able to energize other crew members and engage them in helping to accomplish all shift goals without self-aggrandizing behavior. The Operational Coordinator is expected to be a role model among our employees, always representing him or herself and the company at the highest level. They lead by example and play a large role in keeping our service in a constant ready state. Their actions keep our employees safe, maintain our compliance with applicable rules and regulations, and ensure that we are providing the highest quality service in an expeditious manner.
Responsibilities:
• Ensures that all crews are informed of assignments o Truck assignments o Daily duties o Tasks as needed • Acts as liaison between MedComm and crews • Attempt to get crews home as close to their shift end time as possible • Completes / signs daily task list as tasks are completed and files appropriately • Rectifies and reports any safety concerns in consultation with the supervisor • Fills in on Ambulance as needed to keep minimum staffing or for special assignments • This position is the direct operational leader of all EMS staff when on duty • Works with Admin assistant to monitor and track Fleet Credit Cards & fuel receipts PERFORMS ROLE OF INFECTION CONTROL OFFICER • Attend Northern Light Health system Infection Control meetings • Coordinate with leadership in NLMT and NLH Infection Control to meet current Infection Control Officer certification • Remain current in certification of Infection Control Officer • Track all COVID 19 or other infectious disease exposure as stated by current policy and system expectation • Track all infectious disease as assigned through Maine EMS or designee • Meet all training and continuing education requirements necessary to provide COVID 19 testing, as is necessary. This may include learning to test other infectious diseases determined by Infectious Disease Specialists and NLMT leadership • Fit test new employees and all employees annually RESOURCE MANAGEMENT • Coordinates requests of services with MedComm to assign trips to most appropriate vehicles and crews • Works with Administrator on Call to assure all duties can be completed • Monitors status of out-of-town vehicles to assure safety and prompt return to service CREW SUPPORT • Assist as needed in insuring vehicles are in a ready state, including: o Medications o Cardiac monitors o IV pumps o Oxygen o First in bag o All other supplies o Maintenance • Ensure vehicles not in use are in a ready state • Ensures that returning trip crews and crews getting out late are adequately supported in getting vehicles back into service • Uses company recognition programs to recognize employees for exemplary performance. COMMUNICATION • Contacts Administrator On Call (AOC)as needed and in accordance with policy • Reports any concerns/problems with vehicles to Fleet Manager • Reports any concerns/problems with equipment to appropriate Supervisor • Brings suggestions for additional tasks to Supervisor as needed • Reports all pertinent info to oncoming Team Leader or Supervisor SCHEDULE/PAYROLL • Ensures roster is posted and sent to MedComm • Notify MedComm and AOC of any changes throughout the day • Checks for open shift in the next 24 hours • Fills open shifts with non-OT staff (when at full staffing) • Consults supervisor when filling a shift will create overtime • Works with designated API/payroll designee to approve or modify payroll in compliance with Northern Light Health policy • Ability to Crosstrain on other OC tasks such as schedule or payroll ELECTRONIC EQUIPMENT • Responsible for electronic equipment such as Modems; iPad or equivalent; GPS o Keeps inventory o monitors function o arranges for repair PARTICIPATION AND OTHER • Participates regularly in Supervisor/Operational Coordinator meeting as scheduled • Attends trainings and completes other educational requirements as assigned • Performs other duties as assigned or required
Other Information:
• 3 years EMS experience • Minimum 2 years as AEMT or paramedic
This role includes an expectation to work ambulance shifts as determined by need of the company and other obligations of this role.
Credentials
Education
Responsibilities:
• Ensures that all crews are informed of assignments o Truck assignments o Daily duties o Tasks as needed • Acts as liaison between MedComm and crews • Attempt to get crews home as close to their shift end time as possible • Completes / signs daily task list as tasks are completed and files appropriately • Rectifies and reports any safety concerns in consultation with the supervisor • Fills in on Ambulance as needed to keep minimum staffing or for special assignments • This position is the direct operational leader of all EMS staff when on duty • Works with Admin assistant to monitor and track Fleet Credit Cards & fuel receipts PERFORMS ROLE OF INFECTION CONTROL OFFICER • Attend Northern Light Health system Infection Control meetings • Coordinate with leadership in NLMT and NLH Infection Control to meet current Infection Control Officer certification • Remain current in certification of Infection Control Officer • Track all COVID 19 or other infectious disease exposure as stated by current policy and system expectation • Track all infectious disease as assigned through Maine EMS or designee • Meet all training and continuing education requirements necessary to provide COVID 19 testing, as is necessary. This may include learning to test other infectious diseases determined by Infectious Disease Specialists and NLMT leadership • Fit test new employees and all employees annually RESOURCE MANAGEMENT • Coordinates requests of services with MedComm to assign trips to most appropriate vehicles and crews • Works with Administrator on Call to assure all duties can be completed • Monitors status of out-of-town vehicles to assure safety and prompt return to service CREW SUPPORT • Assist as needed in insuring vehicles are in a ready state, including: o Medications o Cardiac monitors o IV pumps o Oxygen o First in bag o All other supplies o Maintenance • Ensure vehicles not in use are in a ready state • Ensures that returning trip crews and crews getting out late are adequately supported in getting vehicles back into service • Uses company recognition programs to recognize employees for exemplary performance. COMMUNICATION • Contacts Administrator On Call (AOC)as needed and in accordance with policy • Reports any concerns/problems with vehicles to Fleet Manager • Reports any concerns/problems with equipment to appropriate Supervisor • Brings suggestions for additional tasks to Supervisor as needed • Reports all pertinent info to oncoming Team Leader or Supervisor SCHEDULE/PAYROLL • Ensures roster is posted and sent to MedComm • Notify MedComm and AOC of any changes throughout the day • Checks for open shift in the next 24 hours • Fills open shifts with non-OT staff (when at full staffing) • Consults supervisor when filling a shift will create overtime • Works with designated API/payroll designee to approve or modify payroll in compliance with Northern Light Health policy • Ability to Crosstrain on other OC tasks such as schedule or payroll ELECTRONIC EQUIPMENT • Responsible for electronic equipment such as Modems; iPad or equivalent; GPS o Keeps inventory o monitors function o arranges for repair PARTICIPATION AND OTHER • Participates regularly in Supervisor/Operational Coordinator meeting as scheduled • Attends trainings and completes other educational requirements as assigned • Performs other duties as assigned or required
Other Information:
• 3 years EMS experience • Minimum 2 years as AEMT or paramedic
This role includes an expectation to work ambulance shifts as determined by need of the company and other obligations of this role.
Credentials
- Required Emergency Med Tech - Paramedic
Education
- Required High School Diploma/General Educational Development (GED)
Other Postings
