Practice Scheduler

Northern Light Health
Job Description

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POSITION SUMMARY: The Practice Scheduler spends 50% or more of time coordinating patient appointments, including tests, procedures (including surgery) and works closely with Central Scheduling. Also spends considerable time processing prior authorizations and documenting such.



Manage incoming telephone lines

Schedule new patient and follow up appointments for multiple providers

Schedules tests, procedures, referral appointments with scheduling center

Communicates with patients regarding appointments and instructions for procedures and tests

Document information in Patient's chart.

Direct patient contact at check in and check out

Process insurance prior authorization and document



Graduate/equivalent of a 2-year program in a medical science field or equivalent in work experience.

Medical terminology

2 years medical office experience or Bachelor's degree with 6 months medical office experience

1-2 years' experience with personal computers and frontline customer service



Excellent customer service skills

Knowledge of insurance referrals

Ability to work both independently and as a team

Clear and effective communication skills

Ability to multi-task

Keyboarding skills of 35 wpm

Familiar with Microsoft Office software

Ability to coordinate schedules for multiple physicians and physician extenders in a fast paced environment

If you have any questions, please call us at 207-973-7100

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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