Health Info Service Associate #62864

Northern Light Health
Job Description
To apply, please visit: https://northernlighthealth.org/Careers/Position/62864/Health%20Info%20Service%20Associate

JOB SUMMARY
: The Health Info Service Associate is responsible for timely and efficient processing of patient information which includes patient/customer service, chart completion analysis for both the physical and electronic record, retrieving/filing/processing of reports, records and films, chart and film location, and assisting physicians/providers with patient record completion.

MINIMUM EDUCATION REQUIRED:

· Medical terminology course required or completion within 8 months of date of hire

· Associates degree in Health Information Technology or other technical college education or the equivalent in work experience and continuing education.

MINIMUM EXPERIENCE REQUIRED:

· Prior experience working with Microsoft Office Professional and database management skills

EXPERIENCE PREFERRED: Two years office experience in a health care setting

OTHER SKILLS REQUIRED:

· Excellent customer service

· Must possess demonstrated strong computer skills and be able to work with multiple technical systems (fax, printer, copier, etc.).

· Clear effective communication (via phone, e-mail)

· Ability to multi-task in a fast paced busy practice environment.

· Typing / keyboarding 45-50 WPM.

· Demonstrated ability to understand and integrate JCAHO and HIPPA standards and other licensing criteria into daily process.

· Documented ability to work well with others (teamwork) and independently (accountability, self-direction).

· Position requires close attention to details across multiple steps in a single activity and across many simultaneous activities.

PHYSICAL REQUIREMENTS:

· Sedentary work requiring good manual dexterity, ability to lift charts weighing up to 5 pounds per chart, to push cart weighing up to 50 pounds, clear speaking voice, visual acuity, keyboard data entry, prolonged use of video display terminal, use of headphone for conversation.

· Individuals may bend, reach and stand to file information, retrieve charts and fax information frequently during the day.

WORKING ENVIRONMENT:

· Daily direct and phone contact with physicians, other staff, and outside offices/facilities.

· Phone contact with patients/families, occasional in person.

· Employee is subject to inside environmental conditions.

· Clean, well lit with central heat and air conditioning.


Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.
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